Fixes And Enhancements
We do regular website health check-ups to keep website healthy and malware free. If is there any bug arise through plugins and installed themes our team solved it at the highest priority.
In Our Maintenance checklist ensures your website performance score is enough. All the performance monitoring activities are scheduled through using most recommended tools.
WordPress Support Plans (AMC)
Support plans that work for you, Take the stress out of WordPress maintenance
We handle maintenance, while you focus on growing your business. Our plans provide you with on-going professional support for your WordPress website, giving you confidence and peace of mind.
Enterprise WordPress Maintenance
If you represent a substantial organization with numerous WordPress websites seeking to streamline your IT department's responsibilities, we invite you to explore our tailored management solutions. Our custom plans are designed to alleviate the burden of maintaining and updating your WordPress sites, allowing you to concentrate on your core business objectives. We encourage you to schedule a consultation with our expert team to discover the optimal management strategy for your organization.
How do I know which updates have been made on my websites?At the end of every week we’ll email you a report listing the updates we’ve made on your website. You’ll have full confidence that your website is being looked after, kept updated and online 24/7/365.
Do I need to sign a contract?No, as a customer of WPsupporters you don’t need to sign a contract and you can cancel anytime by sending us an email.
How do I submit a support ticket if I notice something wrong with my website or would like some new content added or edited?You can just email us at firstname.lastname@example.org, or message us within your customer dashboard and we’ll get back to you shortly letting you know the issue is fixed or request more information about an issue.
Do you offer website editing as part of your monthly maintenance packages?Yes, our plan offers 3 days of website editing as part of your monthly maintenance package. If needed, you can buy additional support hours as and when needed to have existing content updated or new content published.
Do you offer emergency website support?Brain Quest minimizes website emergencies with robust security measures. We're available 1030am-7:30pm IST, Mon-Fri, typically responding to emergencies within 4 hours. However, website hosting and domain renewal issues are exceptions. Our 24/7 uptime monitor helps detect any downtime, especially useful for unnoticed domain expirations, ensuring quick recovery. We support you in nearly all website emergencies.
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.